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Dear friends!

We feel it our duty to inform you beforehand, that Mother Russia is well-known not only with breadth of her Russian Soul, but also with breadth of her vast spaciousness.

Owe to such state of things, all packages for you come a part of their way on the ground, although all your orders are finally sent par avion (as air mail).
Our office and storehouse are located in the depths of the country, so your orders will pass hundreds of miles in a postal van before their departure from Moscow by plane. Mail processing may take up to 5 days. So, take into account this fact, when you try to forecast an expected date of your order’s receipt.

We should also note that using an ID number you cannot always track your package in a correct manner. We, on our side, are able to track the way of your order only up to the moment of its export through the custom-house of Russian Federation. Further you should use appropriate on-line services on your national postal web sites.